Facility Rules & Guidelines

Please review and follow all rules for a safe and enjoyable experience

Important Notice

By using Cooperstown Bat facilities, you acknowledge that you have read, understood, and agree to comply with all facility rules and guidelines. Violation of these rules may result in immediate removal from the facility and potential membership suspension or termination without refund.

Access & Entry

Use your personal door code only during your booked time slots
Do not share your door code with non-members or unauthorized individuals
Arrive on time - door codes activate at your booking start time
Door codes automatically deactivate when your session ends
Members: Maximum 2 hours per day (additional time requires admin approval)
Guests must complete payment before receiving their temporary door code

Guest Policy

Memberships are intended for the individual member, or for the immediate family members covered under a Family Membership
If you are bringing someone who is not covered under your membership, you must add them as a guest when booking your cage time
Guests can be added through the "Add Guest" option on the booking page for a flat rate of $25 per guest
Each guest requires a name, email, and phone number so a confirmation with the door code can be sent to them
Guests added to a member booking are charged to the member and processed through secure checkout before the booking is confirmed
Bringing unpaid guests to the facility is a violation of the membership policy
Facility security cameras help us monitor bookings to ensure all members and guests are properly accounted for
If a member is found to be repeatedly or knowingly bringing guests without paying the required guest fee, their membership may be terminated without a refund

Cage Usage Etiquette

Book your sessions in advance through the member portal or guest booking
Arrive and leave on time - be respectful of the next person's booking
Only use the cage you have booked
Clean up after yourself - remove all trash and equipment
Return all facility equipment to its designated storage area
Report any equipment malfunctions or facility issues immediately

Safety Requirements

All participants must sign a liability waiver before using the facility
Wear appropriate athletic footwear at all times
No use of any kind of cleats in the facility
Use batting helmets when hitting in the cages
Children under 12 must be supervised by an adult at all times
Never throw bats or equipment
Stay alert and aware of your surroundings
Immediately stop and report any safety hazards or injuries
First aid kit is located near the entrance

Equipment Guidelines

Bring your own bat, helmet, and batting gloves
Pitching machine available as an add-on
Rapsodo sensor available for swing analysis
Do not adjust the Rapsodo sensor without permission
Report any damaged or malfunctioning equipment immediately
Use equipment only for its intended purpose

Prohibited Activities

No food or beverages in the batting cages (water bottles allowed)
No smoking, vaping, or alcohol on premises
No pets allowed (except service animals)
No disruptive behavior
No unauthorized photography or video recording of other members
No commercial activities without prior written approval

Privacy & Photo/Video Policy

Facility is monitored by security cameras for safety purposes
Cooperstown Bat may photograph/record activities for promotional purposes
By using the facility, you consent to being photographed/recorded
All photos/videos taken by Cooperstown Bat are property of Cooperstown Bat
Do not photograph or record other members without their permission
Do not leave personal belongings unattended
Cooperstown Bat is not responsible for lost or stolen items
Lock your vehicle and keep valuables out of sight

Cancellation Policy

Members: Cancel bookings anytime through the member dashboard
Guests: Full refund if cancelled before 12 hours of booking time
50% refund if cancelled within 12 hours of booking time
No-shows forfeit entire booking fee
Excessive no-shows may result in booking restrictions

Emergency Procedures

In case of emergency, dial 911 immediately
Emergency exit locations are clearly marked throughout the facility
Familiarize yourself with exit locations upon entry
For non-emergency facility issues, contact management
First aid kit available near main entrance
Fire extinguishers located at designated stations

Questions or Concerns?

If you have any questions about these rules or need to report an issue, please contact facility management.

Email: thecages.cbc@gmail.com or Call: (607) 293-1057

Last updated: September 2026 | Subject to change without prior notice